DSL. Yep. Finally. SBC may suck at doing the whole business connection thing, and be relatively unreliable when it comes to service calls on the business side, but residential, I gotta give them props. When I first got DSL, back three years ago, it sucked. Up, down, up, down. Wouldn't support the router I had, had to go buy a new one, blah blah. Guess that's what I get for being the first person in a brand new subdivision to get DSL. Even the tech kind of looked at me and said, "well, what do YOU think?". I responded with some curses, sent him away, and called SBC (at the time Ameritech) customer service and requested another tech.
So last year when I realized I was paying $49/month with SBC for DSL for 1.2mb, and I could get 3mb for $44 with Comcast, it was a no brainer. Yeah...that's it.
Unfortunately, no brainer is apparently the name for their service. It was down more than the NASDAQ over the last 6 years. So finally, after being down for the fourth day in a row on Monday, I called SBC and said "I'll be good, please, just give me your DSL". And they responded by giving me 3mb for $29. Now that's a deal. Then they gave me an install date of March 14, which at the time was a week. 'I can suffer with Comcast for a week', I thought to myself. Well, the SBC guy was here yesterday, installed my line and advised me that I was set up. Just waiting for gear.....I come home from working @ Panera (since my comcast was down AGAIN), and what should I find on my front porch? My DSL modem. w00t!
So, now if I'm cursing about my connection, all you'll hear are three little words.....S....B.....C.....
Who says monopolies are necessarily bad?